Frequently Asked Questions
Q: What issues can I bring to therapy?
A: You can talk about anything. Common reasons include anxiety, trauma, low mood, relationship difficulties, grief, low self-esteem, childhood experiences, or simply feeling stuck.
Q: Do you offer therapy for children and teens?
A: Yes. I provide child-centred and creative therapy approaches for children and adolescents in a safe and age-appropriate environment.
Q: What happens in the first session?
A: The first session is a chance to get to know each other. We’ll talk about what’s bringing you to therapy, explore your goals, and decide if we’re a good fit to work together.
Q: How long are sessions?
A: Sessions typically last 50 minutes, whether in-person or online.
Q: How often will I need therapy?
A: Most clients attend weekly, especially at the beginning. We can review this together as therapy progresses.
Q: Where do sessions take place?
A: Sessions are held in a private, comfortable space in Bury St Edmunds , or online via secure video call.
Q: What does therapy cost?
A: My standard fee is £60 per session for adults , £55 per child/ younger person.
Concessionary rates may be available — feel free to enquire.
Q: Do you offer reduced fees or funded sessions?
A: Yes, for students attending college / university. Please feel free to ask.
Q: How do I pay for sessions?
A: Payment can be made by bank transfer, cash or card , usually before or directly after each session.
Q: Is therapy confidential?
A: Yes. Everything shared is treated with strict confidentiality. The only exceptions are if there is serious risk of harm to you or someone else — we’ll talk about this in our first session.
Q: Are you a registered therapist?
A: Yes, I am a qualified integrative psychotherapist and a registered member of the BACP, working within ethical guidelines.
Q: How do I book an appointment?
A: You can use the Contact Page to send me a message, or email me directly at stacey.cole@colecounselling.co.uk
Q: Do I need a referral from my GP?
A: No referral is needed — you can contact me directly at any time.
“You don’t have to have everything figured out before reaching out.
I’ll meet you where you are, with compassion and care.”

